← Back to ViyaLabsEffective: January 2025

Privacy Policy

Last updated: January 2025 · ViyaLabs, viyalabs.com

ViyaLabs ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit viyalabs.com or use our services, how we use it, and your rights.

01Information We Collect

Contact form submissions — When you fill out our contact form, we collect your name, email address, company name, and project details. This information is used solely to respond to your inquiry.
Usage data — We may collect anonymized data about how you interact with our website (pages visited, time on site) to improve the user experience. No personally identifiable information is linked to this data.
Communications — If you contact us by email or WhatsApp, we retain those communications to respond to you and improve our service.

02How We Use Your Information

To respond to your inquiries and project requests.
To send you a confirmation email when you submit our contact form.
To improve our website and services based on aggregated, anonymized usage patterns.
We do not sell, rent, or share your personal information with third parties for marketing purposes.

03Third-Party Services

Resend — We use Resend to deliver transactional emails (contact form confirmations and notifications). Your email address is transmitted to Resend solely for this purpose. See resend.com/privacy.
Vercel — Our website is hosted on Vercel. Vercel may collect standard server logs including IP addresses. See vercel.com/legal/privacy-policy.
These processors are bound by their own privacy policies and applicable data protection laws. We do not authorize them to use your data for any purpose beyond delivering our services.

04International Data Transfers

ViyaLabs operates globally. Your information may be processed in countries other than your own, including countries that may have different data protection standards.
Where required by law (e.g., EU/EEA transfers), we rely on appropriate safeguards such as standard contractual clauses to ensure your data is protected in accordance with applicable regulations.

05Data Retention

Contact form submissions are retained for as long as necessary to fulfill your request and for reasonable follow-up, typically no longer than 2 years.
You may request deletion of your data at any time by emailing support@viyalabs.com. We will respond within 30 days.

06Cookies

Our website does not use tracking cookies or advertising cookies. We may use essential session cookies required for the website to function correctly.
You can control cookie settings through your browser. Disabling essential cookies may affect site functionality.

07Your Rights

Regardless of where you are located, you have the right to access, correct, or delete personal information we hold about you.
EU / EEA users (GDPR) — You also have the right to data portability, the right to restrict processing, and the right to object to processing based on legitimate interests. You may lodge a complaint with your local supervisory authority.
California users (CCPA) — You have the right to know what personal information we collect, to opt out of any sale (we do not sell data), and to non-discrimination for exercising your rights.
To exercise any right, email support@viyalabs.com. We will respond within 30 days (or within the timeframe required by applicable law).

08Children's Privacy

Our website is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

09Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by updating the date at the top of this page. Continued use of our website after changes constitutes acceptance of the revised policy.

10Contact

For any questions, requests, or complaints about this Privacy Policy, contact our team at support@viyalabs.com. We aim to respond to all inquiries within 30 days.